With this in mind, some possible solutions to ensure these concerns do not arise again include: • Recruitment process: The selection of the CEO and management was rapid and not thoughtful , if the team as a whole decided who had the most strengths in each area (rather than volunteering), the outcome may have been skewed • Begin the project by stating the mission, goals and objectives of the model and why everyone is here. Also clearly define the roles of each person and assign specific responsibilities to each employee throughout the project timeline • Improve communication through feedback, project updates, team meetings and continually identify each employee's roles • Perhaps flatten the organization and allow communication with the CEO as the staff was quite small