In the study of business management the study of financial institutions is inevitable. However, there are some institutions that stand out from the rest. Wells Fargo & Company (currently Wells Fargo) has held significant value in its industry since 1852. Founded in San Francisco, California, where it is headquartered today, Henry Wells and William G. Fargo were the first to provide both communications and banking services. In meeting the needs of the express company (communications), Wells Fargo has met the communications needs of local residents through diligence. The Wells Fargo logo of the stagecoach drawn by six galloping horses became synonymous with fast, long-distance communication and American expansionism. As a communications provider before the United States Post Office in 1860, Wells Fargo managed to retain 95 percent of the mail that circulated in California, Colorado, and Nevada. With the gold rush of… Wells Fargo saw yet another niche targeting California miners who wanted to trade their prospects locally to deposit earnings into bank accounts that would be obtained by their families in other locations, establishing banking branches in uncharted territories. During this process Wells Fargo improved its corporate structure by adding local businessmen, thus improving its corporate structure as well as its unsurpassed communication techniques. For years, Wells Fargo has provided the American people with the efficiency and stability that led Wells Fargo into the Overland Mail Company that surpassed the Pony Express. Shortly thereafter the two businessmen added banking to their addendum. As a prominent participant in the Civil War, Wells Fargo oversaw Chopstick Loveable's payments, directly funding the Union's war efforts by placing... middle of paper... Laudon, 2006) Works CitedAuthentication, V. (2012, 12 September). Banks use voice recognition systems to increase customer satisfaction. Retrieved from BAYOMETRIC: http://www.bayometric.com/blog/banks-to-use-voice-recognition-systems-to-increase-customer-satisfaction-2/CoolSoft, L. (2005). About voice recognition. Retrieved from CoolSoft, LLC 2005: http://www.coolsoftllc.com/articles/Voice-Recognition-Information.htmLaudon, K. C. (2006). Management Information Systems. Upper Saddle River: Pearson Education Inc.Panola, M. (2011, November 2). Speech recognition through the decades: How we got to Siri. Retrieved from TechHive: http://www.techhive.com/article/243060/speech_recognition_through_the_decades_how_we_ended_up_with_siri.htmlThe National Autry Center of the American West. (2014). Retrieved from The Autry: http://theautry.org/search-the-autry