AEON is the largest retailer in Asia. Aeon is a retail network comprising more than 250 consolidated branches and 26 equity method affiliates ranging from "Mini stop" convenience stores and supermarkets to malls and specialty stores, including Talbots. AEON is Japan's largest mall developer and operator. From our point of view, first and foremost AEON is a purely physical or Brick-and-Mortar organization. After some time, especially when e-commerce exploded, AEON became a Click-and-Mortar (Click-and-Brick) organization. This means that AEON carries out some CE activities, usually as an additional marketing channel. The Click-and-Mortar benefits are personalized service, in-store visit, and online purchasing, but the customer must enter AEON to purchase their items instead of using the online purchasing system. Types of e-commerce relationships used by this organization were, B2C or business to customer. It means that AEON uses aeon.com to sell and promote goods and services to end consumers. We can also classify Aeon as being in Exposure Phase. Because AEON uses the Internet as an electronic brochure or bulletin board. For this company, the Internet was seen as an additional publishing channel for customers to obtain information from AEON, the website does not contribute much to the commerce or other business functions of the organization. On the web there are only 4 main elements that we can see, namely promotion and events, internal brands, store location and AEON member. Interaction with the site is passive. For example, there is no widget where the customer can ask questions or any payment and transaction methods are written there. b) Ikea.com.my Since January 2008, IKEA has been the largest furniture retailer in the world. Starting from Ja...... middle of the document......delivery or (COD) So zalora. mine is not completely e-commerce because they have cash on delivery and on the website we can read the phrase "we offer cash delivery for a worry-free shipping experience". The most popular B2C commerce site in Malaysia is Zalora. Furthermore, this B2C commerce website is becoming a trend among Malaysian shoppers nowadays by implementing the newest and most innovative business model that sells a variety of products such as clothes, shoes, bags, watches and others. In the Malaysian context, Malaysia has high internet penetration and high social media engagement, as well as rapidly increasing per capita income which make online retailers very business-friendly. One of the coolest tools provided by Zalora.com is the use of 3D image visualization of their products, as a large image along with the back and front view
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