Definition Employees are at work, but are they actually engaged in their work? In October 2013, the Gallup Organization conducted a survey of 230,000 full-time and part-time workers in 142 countries, consisting of 12 questions. According to Gallup's latest findings, 87% of workers are “not engaged” or “actively disengaged” and are emotionally disconnected from the workplace (O'Boyle & Harter, 2013, p. 11). Most studies have divided the various types of workers into two groups, engaged and disengaged, but the Gallup study broke things down further. They established that there are three types of employees: engaged, disengaged, and actively disengaged (O'Boyle & Harter, 2013). A broad definition of an engaged employee means that the employee is satisfied with their job. Job satisfaction is difficult to measure because it is based on feelings, beliefs, or knowledge. It is a psychological aspect that affects every employee. When people are satisfied they feel fulfilled and happy. The average adult spends much of their life at work, so they want that part of their life to be somewhat satisfying and enjoyable (Kumar, 2013). An employee's job performance and job satisfaction are almost synonymous. You can't be happy in your job and be dissatisfied. There are various definitions of an engaged employee, but the main points that define what an engaged employee are: feeling satisfied with their work, taking pride in their organization, enjoying and believing in their work, understanding the connection between their work and the mission of the organization, they feel valued by their employer, are fully committed to their employer and their role in the company, and go the extra mile to contribute to the company's success. (SHRM,...... half of the document...... Authorities; Case Studies. Journal of Business Strategy, 30(1), 27-32. doi:10.1108/02756660910926948Raines, MS (2011). Engaging Employee Safety, 56(4), 36-43.Robbins, S.P. and Judge, T. (2014 Essentials of Organizational Behavior (12th ed.): Pearson.SHRM Foundation Executive Briefing (2012). Employee Engagement: The your competitive advantage. Retrieved December 4, 2013, from http://www.shrm.org/about/foundation/products/Documents/Engagement%20Briefing-FINAL.pdfVictor, J., Coombs, J., Schmit, M., Esen , E., Tulgan, B., Meister, J. and Matos, K. (2013: Employee Job Satisfaction and Engagement (ISBN 978-1-586-44329-0). Human Resource Management Website (SHRM ): http://www.shrm.org/LegalIssues/StateandLocalResources/StateandLocalStatutesandRegulations/Documents/12-0537%202012_JobSatisfaction_FNL_online.pdf