4. Quality Control Corresponds to Technical Rating Factor 4 (i) Internal audit procedures that facilitate high quality standards in the organization. Einhorn Yaffee Prescott (EYP) integrates quality assurance planning and quality control reviews into a single, pervasive professional culture of quality management. Documented in detail in the EYP Quality Management Plan, our procedures recognize that for each project our clients have a unique blend of objectives and understanding those objectives is critical to the successful delivery of the project. EYP's internal quality control procedures, therefore, begin in the planning phase of each project. In summary: (a) We work with the client to ensure a common understanding of the project scope. (b) We review each assignment to identify the specific QC challenges it presents (e.g., challenges associated with identifying all salient architectural and structural aspects of historically significant buildings, so that we can develop energy efficiency solutions that are effective without request interruptions, alterations). Our goal is to plan appropriate levels of review to prevent costly and time-consuming errors during project execution and ensure that all services meet customer requirements and technical constraints. (c) We then develop a project-specific quality control plan, which identifies specific procedures and protocols to meet the project's quality control requirements and assigns team members responsibility for implementing them. (d) We assign EYP managers and staff with the appropriate combination of functional skills and substantive project knowledge. EYP also applies a comprehensive set of quality control procedures during the execution of each project: (a) Projects begin with one or...... half of the paper...... work for each client. Our senior leaders and project directors consult frequently to make short- and long-term workload forecasts and share information on known or anticipated new task orders. The company's sophisticated project tracking system ensures that each project is staffed effectively. We ensure that no individual Project Manager works on too many accounts. And we will hold regular meetings for all staff members to ensure efficient sharing of information and data sources to allocate resources. A portion of our weekly management meetings is dedicated to allocating staff and balancing multiple projects for multiple clients. Finally, EYP's accounting system supports project cost accounting on task order contracts and provides summary reports at any level required (e.g., for all projects under a particular contract, by agency).