Introduction Individuals are the most important resource for any company. When conducting business, however, it is important to have an organizational system. When creating this system, a manager must keep in mind the different attributes that an individual can bring. A manager must be able to consider values, attitude, ethics and cultural differences when creating an organizational system for a company. Awareness of these organizational behavior factors can impact the overall performance of a company or enterprise and are crucial for any manager to understand. Values Values are what an individual believes is important to him or herself. This means that each person in a company could potentially have different values. Urbany (2005) conducted surveys showing that companies with values statements have 70% better employee organization. This is because an employee knows exactly what the company expects as an outcome; therefore the employee can make the best decision to reach that point (Urbany, 2005, pp. 169-182). Urbany also says that values are increasingly becoming the focus of attention when dealing with customers. A company value statement should be the guide for any employee to use when helping customers. According to researchers, the original intent of a values statement is to be seen by the public and encourage business. These values statements have become increasingly useful internally. Managers, together with employees, must make judgments on a day-to-day basis. Value statements can help clarify company expectations and create steps for employees to follow. (Urbany, 2005, pp. 169-182). A recent study according to Ackerman, Fink and Harker (2000) reaffirms this idea. The study began with a random draw of...... half of the paper......-businesspress.com/jabeopen.htmlGutteridge, T. (2005). Latino culture: A dynamic force in changing the American workplace. Choice, 43(3), 535. Retrieved from http://www.ala.org/acrl/choice/Shore, T. H., and Strauss, J. (2012). Effects of workplace pay and productivity comparisons on employee attitudes: An experimental investigation. International Journal of Management, 29(2), 677-686. Retrieved from http://www.internationaljournalofmanagement.co.uk/Gendreau, R. (2007). The new techno culture at work and at home. Journal of the American Academy of Business, 11(2), 191-196. Retrieved from http://www.jaabc.com/journal.htmNash, L. (2012). New Jersey's Anti-Bullying Solution: A Solution or Creating an Even Bigger First Amendment Problem? Brigham Young University Law Review, 2012(3), 1039-1070. Retrieved from http://digitalcommons.law.byu.edu/lawreview/
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