Quality StandardQuality standard is a document that provides requirements, conditions, procedures or characteristics that can be used over and over again to ensure that materials, products, processes and services are suitable for their purpose. ISO 9000 What is ISO 9000?ISO 9000 is a quality management standard published by the International Organization for Standardization. Provides guidelines for quality management. ISO 9000 is a generic standard that can be applied practically anywhere. ISO 9000 gives confidence that an organization can provide products or services that fully meet customer needs and expectations. ISO 9000 FamilyISO 9000 is fundamental and lays the foundation for understanding the basic elements of the quality management standard. ISO 9001, ISO 9002, ISO 9003 and ISO 9004 are part of the ISO 9000 standard. ISO 9000 provides eight quality management principles. • Focus on the customer o The organization wants to know who the customer is and what their needs, requirements and expectations are. For example: - a private school means they want to focus on the children. • Leadership o The leaders of the organization are what must be worked for to achieve the mission and vision of the company. • Involvement of the organization's staff o The organization wants to support the staff involved. The organization wants to develop the skills and abilities of the staff. • Use a process approach o To achieve a good result The organization wants to use an efficient process approach. • Systems Approach o Organizational leaders and staff what to understand identify the systems approach. And given the effectiveness and efficiency of task organizations. • Continuous improvement o The organization wants to make continuous improvements in its overall performance. • Decision making o The organization wants to obtain effective decisions from the analysis of data and information. • Organization and relationship with suppliers o Organization and relationship with suppliers advantageous relationship improves the ability of both to create value. ISO 9001 - Model for quality assurance in production design, development, installation and service. ISO 9001 is used for quality assurance to give confidence to the buyer that the organization's quality assurance system provides a good product. ISO 9001 has 20 elements that must be completed by a company when implementing a quality management system. for manufacturing, development, installation and service. Here the function of design is to make other standards unique. Where the design part of Origination is essential, they will choose ISO 9001 as the model. In our scenario we are also developing help desk system, so we have to design the user interface also, user interface design also in the field of software engineering, so that we can get ISO 9001 as our model. ISO 9002 - Quality assurance model. In the production, installation of products or services. ISO 9002 is a great standard for quality assurance.